Privacy Policy
This Privacy Policy explains how Monterey Divorce Mediation (“we,” “our,” “us”) collects, uses, and protects the personal information of clients and visitors to our website. We are committed to maintaining your privacy and complying with California consumer privacy laws (including CCPA/CPRA).
Information We Collect
We may collect the following categories of information:
- Contact Information: Name, phone number, email address, and any details you provide when submitting forms on our website.
- Consultation Information: Details you share during mediation, custody, estate planning, or other professional services.
- Website Usage Data: Information collected via cookies, analytics, or similar technologies to understand how visitors interact with our site.
How We Use Your Information
We use the information collected only for legitimate business purposes, including:
- Providing mediation, custody, and estate planning services.
- Responding to inquiries and consultation requests.
- Sending relevant service updates or communications.
- Improving website performance and user experience.
- Complying with legal or regulatory obligations.
Sharing of Information
We respect your privacy and do not sell personal information to third parties. Information may be disclosed only in the following circumstances:
- Service Providers: To trusted partners such as web hosting or CRM providers who assist us in delivering services.
- Legal Requirements: When required by law, regulation, or court order.
All third parties are required to maintain confidentiality and use information only for authorized purposes.
Your Privacy Rights (CCPA/CPRA – California)
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):
- Right to Know: Request details about what personal data we collect and how we use it.
- Right to Delete: Request deletion of personal information, subject to legal retention obligations.
- Right to Correct: Request corrections to inaccurate information.
- Right to Opt Out: Opt out of the sale or sharing of personal data (we do not sell personal data, but you retain this right).
To exercise these rights, contact us at lbogene@dwdignity.com or call 831-216-8800. We will respond within the legally required timeframe.
Cookies & Tracking
Our website may use cookies and similar technologies (such as Google Analytics) to track browsing behavior, improve site performance, and understand visitor trends.
You can manage or disable cookies through your browser settings. Please note that disabling cookies may impact website functionality.
Data Security
We implement appropriate technical and organizational safeguards to protect your personal information, including:
- Encryption of sensitive data.
- Secure servers with restricted access.
- Limited access to personal information by authorized personnel only.
While no system can guarantee 100% security, we take reasonable steps to protect your data.
Links to Third-Party Websites
Our website may include links to external sites (such as Yelp, MapQuest, Facebook, LinkedIn). We are not responsible for the privacy practices of third-party websites. Please review their policies before submitting any personal information.
Children’s Privacy
Our services are intended for adults. We do not knowingly collect personal information from children under the age of 13. If you believe we may have inadvertently collected such information, please contact us so we can delete it.
Changes to This Policy
We may update this Privacy Policy at any time. Updates will be posted on this page with a revised “Effective Date.” Continued use of our services after changes indicates your acceptance of the updated policy.
Contact Us
For questions about this Privacy Policy or your privacy rights, please contact us:
Monterey Divorce Mediation
484B Washington St Ste. 508
Monterey, CA 93940
📞 831-216-8800
✉️ lbogene@dwdignity.com